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Let's Twitter
Let's Twitter
By
Michael Russer
In the real estate business,
where networking and marketing are key to survival, it’s easy to jump on
the bandwagon of every new technology that promises to quickly spread the
word about you and your services.
But before you spend
your precious time trying to master every new online tool, you’ve got to evaluate whether it’s
really worth it. And in the case of Twitter, I think the vote is still
out.
If you haven’t heard about Twitter yet, here’s a quick rundown: Twitter
is a free, Web-based
“micro-blogging” service that allows you to send short (140-character maximum)
text messages to everyone on your subscriber list (who are known in the Twitter
world as your “followers”).
You can send your brief
Twitter updates (called “tweets”) from your mobile
phone or your Twitter Web page, among other mediums. If you’re a “follower” of
someone else, you can choose to receive “tweets” in any format you choose – on
your phone, e-mail, RSS aggregator.
Is this a cool tool?
Well,
from a purely social networking perspective, it is easy, fast and very
convenient, given all the means to send and receive your short tweets.
It’s also very addictive
and completely free, not counting text-messaging fees if you use Twitter
to send or receive on your mobile phone.
But as a serious business
communications or real estate marketing tool, I still have my doubts. First
of all, the 140 character message limitation puts a severe constraint on
any kind of meaningful communication in a business context. You also have
to build your base of “followers” in order for them
to receive your tweets.
And while one-to-one private messaging is possible, Twitter was really designed
for one-to-many communications which makes private discussions about properties
or offers somewhat problematic.
This isn’t to say that some real estate practitioners have found good uses
for Twitter. Some say it’s a great way to keep agents within a brokerage
or members of a team up to date on the status of a transaction. For example,
you can send everyone in your group a message that says “Johnson deal is
set to close on Tuesday at 2 p.m.” Each person would just have to set up
their mobile phone to receive your Twitter messages.
But before doing this, find out if everyone on your team really wants frequent
text messages. Sometimes, a simple e-mail might suffice. If people have to
pay for receiving individual text messages, there may even be a cost factor
to consider.
To provide some balance to my skeptical point of view, I interviewed Andy Kaufman of Williams Realty in
Berkeley ,
Calif. , who is arguably the Twitter “guru” of real estate agents.
Over the past year and
a half he has amassed nearly 2,800 followers (he refers to this group as
his “online village”) and says social networking
aspects of Twitter are invaluable. He’s even working with one prospect he
met through Twitter. However, he feels the biggest business benefit is meeting
other practitioners who use the new medium and want to develop referral relationships.
While Twitter may be
the next great Web application that’s out of this world
(NASA recently used Twitter to keep fans of the new Mars Lander up to date
on its adventures), its use as an effective earth-bound business tool has
yet to be proven.
(Reprinted from REALTOR® Magazine
Online [http://www.realtor.org/realtormag] September
20087 with permission of the National Association of REALTORS®.
Copyright 2008. All rights reserved).
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